What is a ‘Final customer’?

The Heat Network (Metering and Billing) Regulations 2014 Scope Guidance defines ‘Final customer’ as follows:

‘Final customers are the end users of the heating supplied by district heat networks and communal heating. Final customers are effectively the purchasers of the heat who have a direct financial arrangement with a heat supplier to provide the heating to them.’

More News

Plastic Free July

The Plastic Free July Challenge offers ideas to help people all around the world reduce single-use plastic waste in their daily lives, whether at home, work, school or their favourite coffee shop!

Public Open Spaces: The Secret Weapon for Sustainable Cities

Public open spaces, those havens of green amidst the urban jungle, are more than just places to relax. They're vital components of a thriving, sustainable city, contributing to a healthy environment, a strong community, and a happy populace. In a world striving to achieve the UN's Sustainable Development Goals (SDGs), green spaces are emerging as a powerful tool.

Does Your Office Make the Most of Natural Daylight?

5 key benefits to maximising natural daylight in your office

Vertical farming using hydroponics to lower emissions

Vertical farming allows for the efficient use of space by stacking crops on multiple levels, producing a higher yield per square metre than traditional farms, and allows crops to be grown in urban areas where land is limited.

Ramsgate Historic Quarter & Sustainability

Does video streaming have a carbon footprint?

Be mindful of music or video streaming - it creates a carbon footprint! Here's how to lower it...